chaport

Live chat and messaging platform for customer support, engagement, and lead generation.

Overview

• Chaport is a live chat and customer messaging platform that enhances engagement and support.
• It features a user-friendly interface with real-time messaging across various channels, including web chat, email, Facebook Messenger, and Telegram.
• The platform includes capabilities such as chatbot automation and multi-language support.
• It offers team collaboration tools and detailed analytics suitable for both small businesses and large enterprises.
• Chaport helps manage customer inquiries, onboarding, and communication workflows efficiently.
• It provides a scalable experience for proactive support and sales.

Features

Real-time website chat and messaging
Multichannel support (email, Facebook Messenger, Telegram)
Customizable chat widgets and auto-invitations
Chatbot automation for lead capture and FAQs
Offline messaging and email forwarding
Typing insights and visitor behavior tracking
Team collaboration and operator-to-operator chat
Multi-language support and chat translation
Analytics dashboard and performance reports
API and integrations with CRM, Zapier, and more

Video

FAQ

  1. What is Chaport used for?

    Chaport helps businesses connect with website visitors through live chat, chatbots, and multichannel messaging to improve support and drive sales.

  2. Can I automate responses in Chaport?

    Yes, Chaport includes chatbot functionality that can handle FAQs, prequalify leads, and automate responses.

  3. Does Chaport support multiple communication channels?

    Absolutely. You can manage conversations from web chat, email, Messenger, and Telegram in one place.

  4. Is Chaport suitable for teams?

    Yes, Chaport supports team collaboration with features like operator chat, role-based access, and chat assignment.

  5. Is there a free version of Chaport?

    Chaport offers a free plan with core features and paid tiers for advanced functionality.